If you call between 9:00 AM and 5:00 pm to schedule a visit, a doctor’s schedule of regular calls will have to be adjusted to accommodate your request. A "late call" surcharge of $18 is applied in addition to the regular call charge.
At any time during regular working hours that a call must be responded to promptly causing the doctor to drive a considerable distance out of his/her way or delay previously scheduled work, the "emergency call" charge may be applied.
Helpful hints for using the answering service:
Note: Let the telephone ring if there is no answer on the first two rings. They may be responding to several calls at one time.
Please note: The answering service will NOT:
Many of the drugs we supply must be individually labeled for your farm to comply with federal and state regulations. As much advance notice as possible makes assembling your order efficient for us.
If your location is not convenient for one of the doctors or a Cattl-Tek route truck that day, you may have to wait for delivery. You may always pick up the drugs/supplies at the clinic rather than wait for delivery.
Call DJ Jones with your order at
Or, call (585) 591-2660 between 8:00 AM and 5:00 PM Monday through Friday, and between 8:00 AM and 12:00 Noon on Saturday. Always identify the farm and yourself. Please give your contact information (telephone, cell telephone). Give the list of supplies needed. Charles Baker or DJ Jones may contact you before the visit.
Yes, cash and carry discounts are always available. Inquire at the Clinic's front desk about the discount rates and items available each month.
Monthly billing is done on or about the 20th of every month. A self-addressed envelope is enclosed with the invoice for your convenience when sending a check.
Credit card payments are accepted for MasterCard and Visa. If charging by telephone, please be prepared with the card number, expiration date and name as it appears on the card.
Pre-payment plans are available for current accounts in order to take advantage of reduced drug/supply prices. Please call
For account inquiries, please call
Rental items have refundable deposit as well as a per day rental charge. This deposit is intended to cover repair costs to damaged equipment.
Yes. Please see our BioPRYN page for more information.